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Payment Methods Accepted
We accept the following forms of payment at BasinArcheryShop.com: Visa, Mastercard, American Express, Discover, Paypal, and Certified Checks. If you would like to order by check you can order by phone at 801-367-5483.
Email Ordering
We accept email orders. You can place your order online by emailing us at jason@basinarcheryshop.com Please include method of payment.
Shipping Rates and Procedures
BasinArcheryShop.com ships all orders via UPS Ground or United States Postal Service. Most items are shipped within 1 business day.
Rates are as Follows:
Standard Ground
0 - 49.99 = $5.95
50.00 - 99.99 = $6.95
100.00 - 199.99 = $7.95
200.00 - 299.99 = $8.95
300+ = FREE SHIPPING!
Alaska and Hawaii add $6.00
Canada add $6.00
We charge a small order fee of $5 for orders under $25.
UPS 3rd Day Select
0 - 49.99 = $13.95
50.00 - 99.99 = $15.95
100.00 - 149.99 = $17.95
150.00 - 199.99 = $19.95
200.00+ = $22.95
UPS 2nd Day Air
0 - 49.99 = $15.95
50.00 - 99.99 = $17.95
100.00 - 149.99 = $19.95
150.00 - 199.99 = $21.95
200.00+ = $24.95
UPS Next Day Air
0 - 49.99 = $26.95
50.00 - 99.99 = $28.95
100.00 - 149.99 = $30.95
150.00 - 199.99 = $32.95
200.00+ = $34.95
2-3 Day and Overnight Rates for the 48 Continous US States Only
2nd Day Air and Next Day Air are guaranteed services. Orders must be placed before 12 PM EST to be shipped out the same business day. Orders placed at or after 12 PM EST will be shipped on the next business day. Business days do not include weekends or holidays.
Warranty / Guarantee Statement
BasinArcheryShop.com has 100% Satisfaction Gaurantee!
Return Policy
All returns require an RMA number. Please request an RMA number using the form below. We do not issue RMA numbers via telephone. THANK YOU!Basin Archery Shop accepts return requests for (7) days after delivery. Buyer is responsible for all return shipping costs, unless a mistake in the order has been made by Basin Archery Shop. Defective products are returnable for 7 days without restocking fees. We reserve the right to charge a 15% restocking fee up to a maximum of $10 per item for Returns. Shipping costs are non-refundable. Customers must request a return merchandise authorization (RMA) thru our website to receive instructions for returning the package. A RMA number will be issued with instructions for returning the package within four business days. Please note that RMA numbers will not be issued via telephone. All returns without a RMA number or sent COD will be refused. All packaging materials and parts must be included for a refund. We reserve the right to refuse returns with missing parts.
Exchanges will be charged a $8.75 fee for return shipping. Exchanges are not subject to the restocking fee, just the return shipping fee.
Products damaged by the customer during installation may be given a partial refund or refused altogether. Claims of shipment damage, incorrect/missing items, or non-receipt of goods must be made within 7 days. Errors in your order must be reported within 7 days.
Errors made by Basin Archery Shop will be taken care of at no additional expense to you. Errors are infrequent, but do happen. We will do everything we can to make your experience with us a positive one.
Errors made by the customer, as in ordering the wrong size, will be subject to our Return or Exchange policy. Custom Arrows are not returnable.
To apply for an RMA number email us at customersupport@basinarcheryshop.com with your name, address, phone number, and reason for the return. Thanks.
Returns are available only if request is made within 7 days of delivery!
Security and Privacy
This website is encrypted and 100% secure by Verisign.
We can be reached by e-mail at: customersupport@basinarcheryshop.com
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the products and or any misuse of the products in a manner not in accordance with their intended use.
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Arrow Cutting Policy!We measure from the end of the shaft to the inside of the nock where the string touches the groove in the nock. This is a standard practice by most archery shops. To measure your arrows just measure from the bottom of the groove to the end of the shaft.
SAFETY WARNING!
There is risk involved with the use of archery products. BasinArcheryShop.com is not responsible for any injuries incurred while using any products purchased on this website. Please use at own risk. We advise everyone purchasing any products on this website to read manufactures labels and owners manuals before use. Thanks and be careful.
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"I was in the field and had a backpack malfunction. I got online and found Basin Archery, they had the best selection of top of the line backpacks for the best price. I ordered one and had it within a few days. Thanks for the speedy delivery and great products you offer."
Mike Torgerson
Byron, MN
AMAZING DEALS!
2011 WY Archery Elk
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customersupport@basinarcheryshop.com